Privacy Policy

Last updated: July 2026

Shine Labs Innovations ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it and the choices you have.

1. Information We Collect

When you use our website or submit one of our forms, we may collect:

Contact details such as your name, email address and phone number;
Company name and information about your enquiry or service request;
Message content, project details and budget information you choose to provide;
Basic technical data such as browser type and device information.

2. How We Use Your Information

We use the information you provide to:

Respond to your contact, enquiry or service requests;
Prepare quotes, proposals and deliver our services;
Communicate with you about your project or questions;
Improve our website, services and customer experience.

3. Lead & Form Submissions

Information submitted through our contact, enquiry and service request forms is delivered securely to our internal team inbox so we can respond to you. We use a trusted third-party form delivery service to route these messages. We do not sell your data.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate our website and communications, and only to the extent necessary. We may also disclose information where required by law.

5. Data Retention

We keep your information only for as long as necessary to respond to your request, fulfil our services and meet legal or business requirements. You may ask us to delete your information at any time.

6. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

7. Cookies

Our website uses minimal browser storage (such as remembering your light/dark theme preference). We do not use invasive tracking. Embedded content, such as maps, may set their own cookies governed by their providers' policies.

8. Your Rights

You have the right to access, correct or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at the email below.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised "last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: